Sheltered Living, Inc.
  • Topeka, KS, USA
  • $40,000-$55,000
  • Salary
  • Full Time


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor's degree
  • Experience in I/DD and/or Human Services is required.
  • Supervisory experience is
  • Knowledge of field systems, state requirements for continuous quality improvement is required.
  • Requires high degree of organization and ability to effectively develop and implement plans.
  • Requires a high degree of skill in written and verbal communications with professional staff and with primary and secondary
  • Ability to work as a team
  • Willing to work as required, and coordinate support for subordinate vacancies or leave and/or fill in, in that capacity at
  • May be required to participate in on-call rotation at
  • A working knowledge of principles and techniques of behavior modification and management.
  • Ability to read and interpret
  • Ability to write routine reports and
  • Ability to speak effectively before employees and
  • Ability to add, subtract, multiply, and divide all units of
  • Ability to solve practical problems and deal with several variables in situations where only limited standardization exists (ability to handle and make rational decision with crisis situations that may occur within the program).
  • Valid Kansas driver's license and acceptable driving





  • Primary duty is non manual office work directly related to substantial management of general program operations related to compliance with regulating and licensure requirements and goals of program.
  • Primary duty requires the exercise of discretion and independent judgment within policy with respect to assigned duties and job description, in all matters of significance.


  • Ability to coach and motivate others to achieve the best of their
  • Positive role model for others, i.e. appropriate behavior in specific settings, hygiene, dress, etc. Treats others with courtesy and
  • Responsible to assist the COO in the oversight of day-to-day administrative management of facilities and staff as assigned. Serve as the liaison when
  • Attend and participate in necessary program and leadership
  • Responsible to oversee the training department and work with the training coordinator to develop online training, training programs and
  • Responsible to oversee the case coordinators and ensure client medical appointments are completed in a timely
  • Responsible for development, monitoring and ongoing analysis of outcome measurement system, prepare semi-annual and annual OMS reports for
  • Responsible to assure adherence to CARF standards, make recommendations to Executive Leadership Team on needed changes. Assure staff are trained on standards and that standards are
  • Responsible to understand applicable OSHA regulations, practices and Assure proper record keeping and training occur.
  • Understand and manage staff assigned in accordance with SLI corporate policies and procedures, licensing and accreditation standards and other applicable legal requirements. Assure appropriate maintenance of facilities and equipment, including vehicles through monitoring and coordinate necessary corrections with Facilities
  • Responsible for development, monitoring and ongoing analysis of the accessibility outcome measurement system and perform improvement plans and
  • Responsible to chair the safety committee, complete minutes and follow up on items.
  • Responsible to facilitate the quarterly stakeholders
  • Responsible to review and enter satisfaction
  • Must be well adept with company policy and interpret and/or formulate and/or assist in formulating policy with respect to



  • Understand and demonstrate the organization's mission, philosophy and code of ethics. Ability to support each person's needs, choices and participation in the community.
  • Support persons served choice and community participation to events not affiliated with SLI and in small
  • Interact with persons served professionally and respectfully at all times and respond to their needs in a dignified and timely
  • Respond to concerns of staff, persons served, parents, and guardians, in a timely manner.
  • Be a role model for SLI being supportive with integrity of persons served, SLI staff and administration at all



  • Report necessary information to COO in a timely manner. Use all forms of communication such as written, e-mail, incident reports and personal
  • Understand instruction from COO and carry out instruction with minimal supervision. Contact COO when clarification is
  • Review and maintain all staff and client site meeting minutes. Assure needed follow up is
  • Communicate with others as needed to assure persons served needs and wants are addressed.
  • Communicate with other departments to assure the agency, staff, client and administrative needs are
  • Process incident reports in a timely manner. In particular, 24-hour incidents. Assist with follow up.
  • Serve as liaison with CDDO, QMS, and other



  • Work as a team to help persons served achieve preferred
  • Work in a professional manner and when conflict occurs, resolve disputes objectively, expediently, professionally and with integrity. If this cannot occur notify the
  • Responsible for working as a team for SLI, not just in one location or department, in order to provide a high quality of service and
  • Function as a member of the team as
  • Work with Employee Relations to assure evaluations and training for all program staff are completed in a timely
  • Attend meetings as necessary.
  • Perform other functions as assigned by
  • Work closely with case management and support staff on persons served service provision issues.
  • Work closely with Case Managers, CDDO, KDADS Quality Management and MCO
  • Work with training coordinator and employee services in developing or accessing continued leadership education
  • Attend agency meetings with members of accrediting and licensure



  • Assure that all policies and procedures are adhered
  • Report all incidents, accidents and illnesses in a timely manner per policy to the COO and/or Employee Services per
  • Provide services in accordance with SLI corporate policy and procedure and within standards for licensing and
  • Maintain the confidentiality of and enforce the confidentiality of persons served, staff and the agency.
  • Assist COO in annual budget


  • Review all program related policy, procedure, forms and job descriptions annually and make recommendations when



  • Be appropriately groomed and follow agency dress
  • Represent the organization in a professional manner at all
  • Follow SLI, job description, code of ethics, confidentiality agreement and
  • Participate in community and civic organizations as



  • Follow assigned work schedule and attend all required trainings and Notify COO of tardiness and absences as soon as possible prior to their shift, training or meeting.
  • Time off from set schedule should be submitted to COO in a timely manner. Illness or emergency leave will be submitted when staff returns to
  • Complete leave requests according to policy and do not abuse leave
  • Use work time
  • Work whatever time necessary to complete job duties; at times, weekends and nights may be



  • Complete all paperwork in a timely, accurate manner with all appropriate
  • Provide sufficient and effective orientation and training for staff supervised as needed.
  • Assure that staff supervised complete responsibilities as
  • Assure required documentation is submitted in a timely



  • Intervene appropriately in case of behavior problems. Utilize training and follow behavior management plans, if applicable.
  • Apply sound judgment and make clear recommendations for solutions to
  • Demonstrate the ability to assure persons served safety and
  • Visit residential facilities on a regular basis, provide feedback and guidance to supervised staff, maintain documentation of visits and forward to COO. Keep COO informed on status of staff, persons served, and facilities.
  • Responsible to review and maintain quarterly cleanliness monitoring's and safety monitoring's.
  • Responsible to assist as directed by COO with
  • Review emergency on-call notes monthly (received by CLD by the 5th of the following month) to assure proper utilization and provide coaching as
  • Responsible to review Medicaid status and assist other departments with follow
  • Responsible to develop and provide ongoing onsite training to staff in the field
Sheltered Living, Inc.
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